Privacy policy
At The House of Kaya, accessible through www.thehouseofkaya.pk, we hold your privacy in the highest regard and remain committed to safeguarding the confidentiality, integrity, and lawful use of your personal information. This Privacy Policy outlines the manner in which your information is collected, processed, stored, and protected when you visit our website or engage with our services.
By accessing or using our website, you acknowledge and agree to the practices described herein.
Collection of Personal Information
In the ordinary course of business, we may collect certain personal information necessary to provide our products and services efficiently. Such information may include, but is not limited to:
* Full name
* Contact number
* Email address
* Billing address
* Shipping address
* Order history
* Payment-related details
* Any information voluntarily provided through correspondence or customer inquiries
Purpose of Use
Your personal information may be collected, used, and processed for legitimate business purposes, including but not limited to:
* Processing, confirming, and fulfilling orders
* Arranging shipment and delivery of purchases
* Communicating regarding orders, inquiries, or customer support matters
* Enhancing the functionality, performance, and user experience of www.thehouseofkaya.pk
* Maintaining internal business records
* Sending promotional updates, newsletters, or exclusive offers where you have consented to receive such communications
Protection of Information
The House of Kaya employs commercially reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
All payment transactions are processed through secure and reputable third-party payment gateways. For your protection, sensitive payment credentials are not stored on our internal servers.
Disclosure to Third Parties
We neither sell, lease, trade, nor unlawfully disclose your personal information to third parties. Information may, where reasonably necessary, be shared only with carefully selected service providers such as:
* Courier and logistics partners
* Payment processors
* Website analytics providers
* Technical support vendors
Such disclosures shall be limited strictly to the extent required for operational purposes.
Your Rights and Choices
Subject to applicable laws, you may request to:
* Access the personal information we retain about you
* Correct inaccurate or incomplete information
* Request deletion of your personal data where legally permissible
* Withdraw consent for promotional communications at any time
All such requests may be directed to thehouseofkaya@gmail.com.
Cookies and Website Usage
Our website may use cookies or similar technologies to enhance browsing functionality, remember preferences, analyze website traffic, and improve user experience. By continuing to use www.thehouseofkaya.pk, you consent to such usage unless disabled through your browser settings.
Amendments to this Policy
The House of Kaya reserves the absolute right to revise, amend, or update this Privacy Policy at any time without prior notice. Any modifications shall become effective immediately upon publication on www.thehouseofkaya.pk.
Governing Law and Jurisdiction
This Privacy Policy shall be governed and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising out of or in connection with this Policy shall be subject exclusively to the jurisdiction of the competent courts of Pakistan only.